jilliko Privacy Policy

When you register and use jilliko, we collect several categories of personal information to deliver a safe, smooth, and personalised gaming experience. Account information includes your full name, date of birth, email address, mobile number, and username — all provided by you during the sign-up process. We also collect a copy of your government-issued identification document when you complete identity verification, as required by Philippine gaming regulations. Financial information covers your preferred payment methods, transaction history, deposit and withdrawal records denominated in Philippine Peso (PHP / ₱), and any e-wallet or bank account details you link to your jilliko account. Device and browser data is gathered automatically and includes your IP address, browser type and version, operating system, device identifiers, screen resolution, and the referring URL that brought you to our platform. Usage data captures how you interact with the platform: pages visited, games played, session duration, click patterns, and feature preferences. Communications data includes any messages you send to our support team via chat or email, and records of any notifications we send to you. All of this information is collected solely for the purposes described in this Privacy Policy and in accordance with applicable Philippine data protection laws.

jilliko uses your personal information for a number of legitimate purposes, all of which are aimed at providing a high-quality, secure, and compliant gaming service to players in the Philippines. The primary purpose is to create and manage your account, process your deposits and withdrawals in PHP, and ensure you can access the games and features available on the platform. We use your identity and age verification data to comply with our licensing obligations and to confirm that all users are at least 18 years old before they can place real-money bets. Transaction and payment data is used to process financial requests accurately, prevent fraudulent activity, and generate records required for regulatory reporting. Usage and device data helps us improve platform performance, identify and fix technical issues, and personalise your experience — for example, by remembering your preferred games or notifying you of promotions that match your interests. We may also use your contact information to send you service-related communications such as account confirmations, security alerts, and policy update notices. Where you have opted in, we may send you promotional messages about new games, bonuses, or platform features; you can opt out of marketing communications at any time through your account settings or by contacting our support team.

jilliko uses cookies and similar tracking technologies to operate the platform efficiently and to understand how users interact with our site. Cookies are small text files stored on your device that help us recognise you between sessions, maintain your login state, and remember your preferences. Essential cookies are necessary for the platform to function — without them, features like account login and game loading would not work correctly. Performance cookies collect anonymised data about page load times, error rates, and navigation paths, helping our technical team identify and resolve issues quickly. Preference cookies remember your language settings, game history, and display preferences so you do not have to re-configure them on every visit. Analytics cookies help us understand overall usage patterns and improve the content and layout of the platform. We do not use cookies to serve third-party advertising, nor do we share cookie-collected data with advertisers. You can manage or delete cookies through your browser settings at any time; however, disabling essential cookies may prevent certain features of jilliko from working correctly. By continuing to use the platform after being notified of our cookie practices, you consent to their use as described here.

All personal data collected by jilliko is stored on secure servers protected by industry-standard technical and organisational safeguards. We use Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our platform, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Data at rest is encrypted using AES-256 encryption, and access to production databases is strictly limited to authorised personnel who require it to perform their job functions. We maintain regular security audits and vulnerability assessments to identify and address potential risks before they can affect our members. Our systems are monitored around the clock for suspicious activity, and any detected breach or unauthorised access attempt triggers an immediate incident response procedure. While no online system can guarantee absolute security, jilliko takes every reasonable precaution to protect your data from loss, misuse, alteration, or unauthorised disclosure. We will retain your personal data for as long as your account is active or as required by applicable Philippine laws and regulations — and we will securely delete or anonymise data that is no longer needed for any legitimate purpose.

jilliko does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, we do share certain data with trusted service providers who help us operate the platform under strict data processing agreements. Payment processors receive the financial details necessary to execute your deposits and withdrawals in Philippine Peso; they are bound by their own security standards and may not use your data for any other purpose. Identity verification providers receive copies of your identification documents to complete the KYC (Know Your Customer) process required by our gaming licence. Game software providers may receive anonymised gameplay data to ensure game integrity and fair-play compliance, but they do not receive your personally identifiable information. Regulatory and law enforcement authorities may receive your data if we are legally required to disclose it — for example, in connection with an anti-money-laundering investigation or a court order issued under Philippine law. In all cases, we share only the minimum data necessary for the specific purpose, and we require all third-party recipients to handle it in accordance with applicable data protection legislation. We will notify you of any material change to our data-sharing practices by posting an update to this Privacy Policy.

As a registered member of jilliko based in the Philippines, you have the following rights with respect to your personal data, in line with the Philippine Data Privacy Act of 2012 (Republic Act 10173). Right to access: you may request a copy of the personal data we hold about you at any time. Right to correction: if any information in your account is inaccurate or incomplete, you can update it directly through your account settings or by contacting our support team. Right to erasure: you may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to us. Right to object: you may object to the processing of your data for direct marketing purposes, and we will honour that request promptly. Right to data portability: you may request that we provide your data in a structured, commonly used, machine-readable format. To exercise any of these rights, please contact our support team — we will respond to all verified requests within a reasonable timeframe, and no later than thirty (30) days from receipt. We may need to verify your identity before processing your request to protect against unauthorised access to another person's data.

jilliko is strictly an adult platform and is not intended for use by anyone under the age of 18. We do not knowingly collect, store, or process personal data belonging to minors. During the registration process, all users are required to confirm that they are at least 18 years of age, and we carry out age verification checks as part of our standard KYC procedure. If we become aware that we have inadvertently collected personal data from a person under 18, we will immediately suspend the associated account, delete the data without delay, and take appropriate steps to prevent re-registration. Parents and guardians in the Philippines are strongly encouraged to use parental control software and to have open conversations with young people about the risks of online gambling. If you have reason to believe that a minor has registered on jilliko using false information, please notify us immediately at our support email so we can investigate and act without delay.

jilliko may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will post a prominent notice on the platform and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically so you are always aware of how your information is being handled. Your continued use of jilliko after any updates have been posted constitutes your acceptance of the revised policy. If you do not agree with any change, you should stop using the platform and contact our support team to arrange account closure and data deletion. For all privacy-related enquiries, requests, or concerns — including exercising your data rights — please reach out to our support team via the contact address listed in the footer of this page. We are committed to resolving all privacy concerns promptly and transparently, in line with our obligations under the Philippine Data Privacy Act.